Frequently Asked Questions (FAQ)

A picturesque landscape featuring mountains, a serene lake, and a clear blue sky.

ARE YOU A NOTARY?

Yes! We offer notary services-- give us a call to make sure our notary is available. 1-772-279-7678

DO YOU SHIP USPS (United States Postal Service)?

Yes! We ship with USPS, as well as UPS and FedEx. Whether you need postage, package drop-off, or full shipping services, we’ve got you covered.

DO YOU SHIP UPS?
Yes, we do! You’re welcome to drop off any package with a UPS pre-printed label. We also offer full UPS shipping services if you need to purchase a label or pack your items.

DO YOU ACCEPT FedEx or UPS QR codes?
No, we do not accept FedEx or UPS QR codes. We are only able to accept barcode labels at this time.

DO YOU ACCEPT USPS QR codes?

Yes, we do! Simply bring us your USPS QR code and we can print your label for you!

DO YOU ACCEPT AMAZON RETURNS?
Yes, we do! When completing your return on Amazon, make sure to select the UPS Drop-off option with the choice that says "UPS drop-off box and label needed." You can print your label at home, or if you don’t have a printer, we’ll print your label for you—free of charge.

WHAT HOLIDAYS ARE YOU CLOSED?

New Year's Day

Martin Luther King, Jr. Day

Presidents Day

Memorial Day

4th of July

Labor Day

Veterans Day

Thanksgiving Day

Christmas Day

Indrio Post : Your One-Stop Shop

A vibrant sunset over a calm lake, with silhouettes of trees and a colorful sky reflecting on the water.

Packing Services:
- Professional packing for various items
- Packing materials supply (boxes, bubble wrap, packing peanuts, etc.)

Shipping Services:
- Domestic and International shipping

-Certified w/o Return Receipt
- Overnight, express, and standard shipping options
- Shipment tracking and insurance

Mail Services:
-Private Mailbox rentals
- Mail holding and receiving
- Stamps and postage sales

Printing and Copying:
- Document printing and copying
- Business card and brochure printing

-Flyers, yard signs, banner creation

Document Services:
- Fax services
- Document scanning
- Document shredding
- Notary public services

Retail Services:
- Office supplies
- Greeting cards
- Packing supplies (tape, bubble wrap, packing peanuts etc.)

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Indrio Post

4888 North Kings Highway, Fort Pierce, Florida 34951, United States

Call (772) 279-7678 Fax (772) 290-7678 Email: ship@indriopost.com

Winter Hours

Mon	09:00 am – 06:00 pm
Tue	09:00 am – 06:00 pm
Wed	09:00 am – 06:00 pm
Thu	09:00 am – 06:00 pm
Fri	09:00 am – 06:00 pm
Sat	09:00 am – 02:00 pm
Sun	Closed

Summer Hours (June-September)

Mon 09:00 am - 05:00 pm

Tue 09:00 am - 05:00 pm

Wed 09:00 am - 05:00 pm

Thu 09:00 am - 05:00 pm

Fri 09:00 am - 05:00 pm

Sat 09:00 am - 02:00 pm

Sunday Closed

Privacy Policy

Effective Date: October 1, 2024

At Indrio Post LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our pack and ship services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, address, phone number, and email address.
Payment Information: Credit card details and billing information.
Package Information: Details about the packages you send, including contents, weight, and destination.
Usage Data: Information about how you interact with our website or services, including IP addresses and cookies.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To process and fulfill your packing and shipping requests.
To Communicate: To send you updates, confirmations, and notifications related to your packages or services.
To Improve Our Services: To analyze usage data and improve our service offerings.
To Process Payments: To handle transactions and billing.

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in providing our services, such as shipping carriers and payment processors. These parties are contractually obligated to protect your information.
Legal Requirements: When required by law or to comply with legal processes.
Business Transfers: In connection with a business transaction, such as a merger or acquisition.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal data we hold.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indrio Post LLC
4888 N Kings Hwy, Fort Pierce, FL 34951
772-279-7678
ship@indriopost.com
www.indriopost.com

Terms & Conditions

Effective Date: October 1, 2024

Welcome to Indrio Post LLC. By using our pack and ship services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided Indrio Post LLC offers packing and shipping services for packages and documents. We handle items based on the instructions provided by the customer and assume no responsibility for any loss or damage not covered under our service agreements.

2. Customer Responsibilities

Accurate Information: Customers must provide accurate and complete information for packaging and shipping, including addresses and contact details.
Packaging: Customers are responsible for ensuring that items are packed securely. We may offer packaging materials, but our responsibility is limited to ensuring that the packaging is adequate for the service level selected.
Prohibited Items: Customers must not send prohibited items. These include, but are not limited to, hazardous materials, perishable goods, and illegal items.

3. Fees and Payment

Charges: Fees are based on package size, weight, destination, and service level. Payment is required at the time of service unless otherwise agreed upon.
Refunds: Fees are non-refundable once the package is accepted, except as provided by our refund policy.

4. Liability and Claims

Limitation of Liability: Our liability for loss or damage is limited to the cost of the package or the amount paid for the service, whichever is less. We are not liable for indirect, incidental, or consequential damages.
Claims: Any claims for loss, damage, or delay must be submitted within [number] days of the incident. Documentation, including proof of value, may be required.

5. Delivery

Delivery Times: Estimated delivery times are not guaranteed. We are not responsible for delays caused by factors beyond our control, including weather, customs, or carrier issues.
Undeliverable Packages: If a package is undeliverable, we may return it to the sender or dispose of it, depending on the situation.

6. Changes to Terms We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website or otherwise communicated to you.

7. Governing Law These terms and conditions are governed by the laws of Florida/St. Lucie County. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in [Your State/Country].

8. Contact Information For questions or concerns regarding our services or these terms and conditions, please contact us at:

Indrio Post LLC
4888 N Kings Hwy, Fort Pierce, FL 34951
(772) 279-7678
ship@indriopost.com
www.indriopost.com